How talvexIT works
Plain English in. Senior IT delivered.
Describe your IT need in your own words. Our AI structures the brief. Verified L2/L3 specialists deliver. Purchase Orders, GST-compliant tax invoices, audit trails, ratings — all built in. No installs, no escrow, no consultants in suits.
From a vague IT need to a delivered, audit-ready outcome — without chasing freelancers, drafting scopes by hand, or rebuilding the paper trail for procurement and audit after the fact.
Describe in plain English. Let AI scope it.
No jargon required. Type your requirement (or paste your team's ticket) and our AI generates a structured technical brief — objective, deliverables, in/out of scope, assumptions, time estimate and a price band. Edit anything you disagree with, regenerate any section, and accept when you're ready.
Pick how to engage providers.
Three paths. Place an open order — let any qualified verified provider pick it up. Invite specific providers — hand-pick contractors or companies you trust. Set eligibility criteria — let the platform auto-match providers who hold the right certs, KYC status, insurance tier, and experience.
Receive formal proposals.
Verified providers respond with a proposal — refined scope, milestone breakdown, timeline, price, T&Cs and team composition (for company providers). Compare side-by-side. Request changes if needed. No commitment until you approve.
Approve. Purchase Order is auto-issued.
One click on approval. The platform generates a Purchase Order PDF with a unique reference number, your billing details, the provider's ABN, and the agreed scope. Sent to both parties. Work begins.
Track delivery from your browser.
Live order workspace — status timeline, in-thread chat, work logs, secure credential vault for any access you share, deliverable uploads, and scope-modification requests if anything needs to change. Notifications fire when reviewing is needed or work is submitted.
Accept deliverables. Pay the provider directly.
Review, request revisions, then accept. The provider raises their own tax invoice in their name and ABN — the platform pre-populates the PDF from the agreed scope so it's ready to send. You pay the provider directly via whichever rail they support (Stripe payment link, AU bank transfer, PayID, SWIFT, PayPal, Wise, etc.). Invoice PDF and your payment confirmation sit alongside the order workspace — audit-ready for finance and compliance.
Rate and retain.
Score the provider on five criteria, leave a review, and they'll appear on your trusted-providers shortlist for next time. Bidirectional ratings keep both sides accountable.
Built for enterprise IT procurement
Verified people, structured engagements, and a paper trail your finance and compliance teams will actually accept.
Verified by humans
Every contractor passes a live video KYC. ABN auto-verified against the ABR. Insurance certificates checked against the issuing insurer. Companies submit board resolutions and ANZSIC codes. No anonymous freelancers.
AI-assisted scoping
Reduce scope creep by 80%. Describe in plain English, AI generates objective, deliverables, in/out of scope, assumptions and a price band. Edit before you accept. Lock the scope, set acceptance criteria, avoid the "but we never agreed to that" conversation.
Auto-populated tax invoices
Each provider raises invoices in their own name and ABN — the platform pre-populates an audit-ready PDF from the agreed scope and the provider's registration details. Provider details, customer details, GST line for AU-registered providers, and GST-free flagging for cross-border supply are rendered automatically. The provider remains the issuing party; tax classification responsibility sits with them.
Order workspaces in the browser
Status timeline, in-thread chat, work logs, secure credential vault (auto-purged 48 h after completion), deliverable uploads, scope-modification requests. No apps to install, no Slack invites, no shared spreadsheets.
Direct payment, your rails
Customers pay providers directly via whichever rail the provider supports — Stripe payment link, AU bank, PayID, SWIFT, PayPal, Wise, or anything else they configure. The platform records the payment confirmation alongside the invoice PDF for audit. There is no platform commission on engagements; TalvexIT is funded by supplier subscriptions only.
Disputes, ratings, audit trail
Six dispute grounds, 72-hour evidence window, optional independent arbitrator, written determinations recorded in the order's audit trail. Compliance is the parties' responsibility, but non-compliance reflects in account standing, public ratings and ongoing platform access. Bidirectional ratings on every order. Every state change written to an immutable audit log.
Ready to scope your first IT engagement?
Two minutes from plain English to a structured brief. Free to try, no credit card required.